WordPress Maintenance & Support Plans
Keep your WordPress site secure, fast, and up to date with our monthly maintenance plans. We handle all the technical upkeep so you can focus on your business.
What We Deliver
- Monthly WordPress core, theme and plugin updates
- Daily automated backups to cloud storage (Google Drive / S3)
- 24/7 uptime monitoring with SMS/email alerts
- Monthly security scans and malware removal
- Performance monitoring and database cleanup
- Monthly analytics report (traffic, rankings, errors)
- Priority email and WhatsApp support
- Content updates (up to 2 hours/month)
- SSL certificate monitoring and renewal
- Monthly broken link check
Our Process
We follow a proven, systematic approach that ensures quality, reliability, and client satisfaction — from the first call to ongoing post-launch support.
Onboarding
Site audit, backup configuration, monitoring setup, security hardening.
Monthly Updates
Staged plugin and theme updates — tested before applied to live site.
Monitoring
Daily uptime, weekly security scan, monthly performance check.
Reporting
Monthly report with uptime %, updates applied, issues resolved.
Support
Priority response to any issues — within 4 business hours.
Technologies We Use
We leverage modern, industry-proven technologies and tools for WordPress maintenance:
🛠️ Maintenance Tools
🛡️ Security & Monitoring
📊 Analytics & SEO
Our Maintenance Services
🔄 Core & Plugin Updates
Monitored updates with staging environment testing before live deployment.
🛡️ Security Monitoring
24/7 malware scanning, firewall management, brute-force protection, intrusion detection.
💾 Automated Backups
Daily offsite backups with one-click restore, backup verification.
⚡ Performance Monitoring
Weekly performance reports, uptime monitoring (99.9% SLA), Core Web Vitals tracking.
🐛 Bug Fixes
Unlimited minor bug fixes, plugin conflicts, display issues, broken links.
📊 Monthly Reports
Detailed reports covering uptime, performance, security, updates done.
🔧 Emergency Support
Priority response for hacked sites, critical errors, downtime within 4 hours.
📝 Content Updates
Minor content changes, image updates, form modifications (available in higher plans).
Why Choose Xylus for Maintenance
200+ Sites Under Active Maintenance
Proven track record managing WordPress sites at scale.
4-Hour Emergency Response SLA
Critical issues resolved before they damage your business.
Staging-First Update Protocol
Every update tested on a staging copy before live deployment.
Comprehensive Monthly Reports
Full transparency on what was done, security status, performance metrics.
Ahmedabad-Based Team
No timezone delays, local business understanding, direct communication.
Flat-Rate Monthly Pricing
No surprise bills, no hidden charges, cancel anytime.
Maintenance Plans
Basic Plan
- ✓ Monthly core, theme, plugin updates
- ✓ Daily automated backups
- ✓ Monthly security scan
- ✓ Monthly performance report
- ✓ Email support
Standard Plan
- ✓ Everything in Basic, plus:
- ✓ 24/7 uptime monitoring
- ✓ Weekly performance optimization
- ✓ 2-hour emergency response
- ✓ WhatsApp + email support
Premium Plan
- ✓ Everything in Standard, plus:
- ✓ Unlimited bug fixes
- ✓ Content updates (5 hrs/month)
- ✓ 1-hour emergency response
- ✓ Dedicated account manager
Industries We Serve
Our maintenance expertise spans numerous industries across India and beyond:
Case Studies
E-Commerce Store: Prevented Hacks, Maintained 99.9% Uptime
Challenge: Detected and stopped 3 brute-force hack attempts in 6 months. Needed to maintain uptime during peak sale season.
Solution: Regular updates prevented 5 critical vulnerabilities before exploitation. Performance optimization reduced bounce rate.
Healthcare Portal: 18 Months Downtime-Free
Challenge: Required HIPAA-adjacent security practices and compliance with strict uptime requirements.
Solution: Configured automated backups with 24-hour retention. 24/7 monitoring with instant alerts for any anomalies.
Frequently Asked Questions
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